Contact information
Contact Us
We're here to help with anything related to your order, your Velantair Meridian Brush, or general questions.
This is the fastest way to reach us. We aim to respond within 1 to 2 business days.
What to Include
To help us assist you quickly, please include:
- Your order number, if your question is about an existing order
- A brief description of your question or issue
- Photos or a short video, if your question is about a product issue
Before You Reach Out
Many common questions are answered on our FAQ page, including usage, charging, and how returns work. It's worth a quick look first in case it saves you a wait.
Business Hours
We respond to emails Monday through Friday. Messages sent on weekends or holidays will be answered the next business day.