Privacy policy
Privacy Policy
Velantair ("we," "us," or "our") operates this website. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: July 13 2026
Information We Collect
Information you give us directly: name, email address, shipping address, billing address, and payment information when you place an order, sign up for emails, or contact support. Payment card details are processed directly by our payment provider and are not stored on our servers.
Information collected automatically: IP address, browser type, device information, pages viewed, and general location, collected through cookies and similar technologies when you browse our site.
How We Use Your Information
- Process and fulfill your orders
- Communicate with you about your order, including shipping updates
- Respond to customer support requests
- Send marketing emails or texts, if you opt in, which you can unsubscribe from at any time
- Improve our website, products, and customer experience
- Detect and prevent fraud
Cookies
We use cookies and similar tracking technologies to operate our store, remember your preferences, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some site features may not work properly without them.
Third-Party Services
We work with third-party providers to run our store, including our ecommerce platform (Shopify), payment processors, email marketing tools, and shipping carriers. These providers only receive the information needed to perform their function and are not permitted to use your data for their own marketing purposes.
We may also use analytics and advertising tools, such as Meta or Google, to measure ad performance and show relevant ads. These providers may use cookies to collect information about your activity on our site and other sites.
Data Sharing
We do not sell your personal information. We share information only with the service providers listed above and when required by law.
Data Retention
We keep your information for as long as needed to fulfill the purposes described in this policy, including to comply with legal, accounting, and reporting requirements.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us at andajus.ma@gmail.com.
Children's Privacy
Our site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this policy can be sent to andajus.ma@gmail.com.